The Tech Behind Macy’s One-stop Shop

At macys.com, our technology teams develop and manage the mega-volume online marketplace of our e-commerce sites. To match the magic of our in-store experience, we create, gather and direct millions of pieces of data into our innovative virtual store. That’s how we set the pace in retail—through technology and technique. 

Our Technology

Macy’s stores are iconic in the American experience, and recreating that magic online takes the best of the best across all technology fields.

When our customer walks into a store, all the product information she needs is at her fingertips. When she goes to macys.com, our merchandise is turned into pages and widgets. It’s our job to provide the same excellent customer experience, regardless of where and how our customer is shopping—then use our data and the most innovative e-commerce technology to enhance that experience.

Shopping online and shopping in-store may always be a little different—but the customer experience has to be seamless, and with the same ultimate goal: a happy customer.

Women STEM

Women in STEM (Science, Technology, Engineering and Mathematics) careers earn 33 percent more than those in non-STEM occupations and experience a smaller wage gap relative to men.* That’s a big step in the right direction!

But there’s still a ways to go: the number of women choosing to obtain degrees in technology and engineering are minimal. Fewer female students in these fields means fewer in the workforce, and fewer in leadership positions.

Macy’s is different: women represent more than 75 percent of the Macy’s, Inc. workforce—and more than 65 percent of management-level executives. And we have a long-standing history of seeing this potential; in 1865, Macy’s was the first retailer to promote a woman, Margaret Getchell, to an executive position.

We work every day to make Macy’s an inclusive business—not just for our customers, but our employees as well. That includes women in technology. Our macys.com team is a prime example of what women in STEM can achieve.

*White House Office of Science and Technology