Champions of
Search Engine
Optimization
Brilliant Web
Developers
Laser-focused
Analysts
World-class
Web Designers
Fearless and
Innovative
Experts
Cleverly
Insightful
Copywriters
Magic-making
Buyers and
Planners
Uncannily
Creative Minds
700 Really
Smart People.
Like You.
Take some time to learn about what we offer in your area of expertise whether that's
Technology & Development,
Marketing & Customer Experience,
Merchants & Site Merchandising, or
Creative.
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Marketing &
Customer Experience
Located in our San Francisco and New York offices, the macys.com Marketing teams are responsible for the strategy, analytics and execution of macys.com marketing campaigns and promotions.
Our marketing strategy team in New York works hand in hand with the Macy’s, Inc. marketing division to maximize the impact of corporate campaigns and maintain the integrity of the Macy’s brand; the team also partners with the merchants and creative teams to drive sales through web and email campaigns. The execution arm of marketing is located in San Francisco to maximize their interaction with the technology and site merchandising teams. In either location, if you enjoy working with smart, driven people and thrive in a highly innovative and entrepreneurial environment, then this is the place for you.
With a variety of functions and roles with the organization, macys.com marketing jobs offer a wide range of opportunities. For macys.com marketing job descriptions, keep reading, then visit
macysjobs.com for more information or to apply.
Marketing Strategy teams are aligned by Merchant categories and are responsible for developing the marketing strategy for their family of business based on data provided by the marketing analytics team. These strategies include social media, rich media and interactive media.
The Marketing Analytics group includes a highly advanced team of marketing analysts that evaluates available data to fully understand the macys.com customer. Here you’ll find marketing analysts who focus on customer segmentation, predictive analytics, site analytics, and experimentation analytics.
The Marketing Systems team is responsible for technical solutions used by the analytics and interactive teams.
The macys.com Interactive Marketing team is responsible for the management of online and interactive tactical marketing for Macy’s Inc. The team leverages various tactics to drive traffic, conversion, and retention across email, search (SEO & SEM), affiliate, mobile, social media, website, and display.
Customer Experience
The San Francisco based Customer Experience team has the unique opportunity to be the advocate for our customer’s point of view. Our Customer Experience teams love to debate ideas, brainstorm and collaborate, all in the interest of creating the best possible online experience for our customers.
these teams take ownership of the different customer facing processes on the website including shipping, registries, checkout and more. They champion solutions that deliver value for our customers.
this team conceptualizes and designs multi-channel research experiences to maximize our understanding of the customer point of view. They use all of their creativity to merge findings and innovation to drive unique strategic solutions.
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Technology &
Development
Our technology organization offers the fun and entrepreneurial environment of a startup with the backing and stability of a huge corporation. At macys.com we encourage creativity and innovation and provide open, collaborative work areas where you can actively engage with your coworkers to build the best experience for our customers. Conveniently located in downtown San Francisco, we are steps away from BART and MUNI, near multiple parking lots and a few blocks away from the freeway. Our teams enjoy an open, friendly culture where everyone is encouraged to participate in a variety of activities and events. Whether you’re interested in community involvement, learning and education or purely social activities, we make it easy to find your desired level of involvement with the full support of the company.
The operations and quality assurance team works on the stability of our eCommerce websites and systems. Quality assurance experts test development and user experience of the website, manage the releases and our databases. Roles include quality assurance, release manager, and e-commerce manager; to find out more, visit
macysjobs.com.
The website development team is responsible for the development of our eCommerce websites. This group works on the back-end and front-end development of the sites by listening to our customer needs, using the most innovative tools and creating best in class websites. Roles include java developer and website developer, but there are many more opportunities to explore.
The eCommerce systems team is at the heart of technology for macys.com. All the tools used by our Creative, Merchant and Marketing groups are created by this team. By partnering with their internal customers, eCommerce systems uses their creativity and innovation to develop best in class tools for the organization to use.
Project management positions are found throughout the technology area and have responsibility for the technical project management for major macys.com initiatives. These roles require an entrepreneurial approach to technology project management and strong collaboration skills to ensure successful project completion.
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Merchants & Site
Merchandising
The New York-based buying and planning offices put you right in the middle of the action and allow you to set yourself and us apart from the competition. Partnership, collaboration and an entrepreneurial spirit are the success factors for our merchants. If you love the thrill of identifying or maximizing trends and really owning and driving your business, then macys.com is the perfect place for you. Buying and planning teams work side-by-side and enjoy the energy, action and fun of an environment that feels more like a startup, but provides the credibility, stability and brand recognition of Macy’s. We’re looking for smart, driven, talented merchants who can grow as we do.
Located in our San Francisco offices, the site merchandising team is the face of customer experience on the website. The ability to work effectively with cross-functional teams is key in site merchandising. If you love working with numbers, have a great eye for merchandising, and enjoy working in a technology environment, then this is the right place for you.
our buying teams develop and implement seasonal merchandise plans and assortment strategies to maximize sales and profitability. Retail buyers manage the financial components of the business and react to trends to drive sales throughout the season. Learn more about buyer positions at macys.com by visiting
macysjobs.com.
our planning teams develop seasonal and monthly assortment and inventory plans to maximize inventory productivity. Retail planners produce the financial forecasts and analyze data to provide recommended strategies to their buying partners.
Merchandise analytics partners with buying and planning teams, determining specific informational and analytical needs to support driving the business. This group develops, maintains and publishes key reports and provides value-adding insightful analysis, interpretation and recommended actions.
The macys.com site merchandising teams own the lifecycle of merchandise on the site including web production, product placement, and promotion. They collaborate with the technology, merchant and marketing teams to achieve sales goals by maximizing available inventory, coordinating content and functionality with the home page, email and other marketing initiatives and by delivering the best possible customer experience.
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Creative
The New York based creative team encourages independence and accountability – owning the projects you work on and the work you do. Partnership and the flexibility to plan and prioritize your own work allow for a work-life balance our creative team is proud of. If you love the creation of engaging online features and vivid interactive experiences, macys.com is the perfect place for you. Our creative team is talented and entrepreneurial, creatively bringing our brand to life online with all of the credibility, stability and recognition of Macy’s. We’re looking for smart, driven, talented creatives who can grow as we do.
our design teams concept and create weekly refreshes, category pages, home pages, banners, promotions and sitelets to freshen the look and feel of the brand and all of the areas we supply. The interactive designers develop and design all the bells and whistles, from rich media content to games to video. Interactive and web designers and Flash development are among the roles on the macys.com design team.
Macys.com copy teams give a voice to our brand and the products we offer. They produce the communication on our home page, product pages, email campaigns, and other online features.
our photography team brings all imagery you see on the site to fruition. Art directors, photographers, producers, stylists, retouchers and more partner with the other creative teams to create smoothly operating photo shoots and pixel-perfect photos.
our creative services team serves as a main point of contact for buyers, vendors, marketing and other creative teams, communicating workflow and production schedule needs between cross-functional teams.
our project management team is the organizer and communicator between technology, marketing and other creative teams, organizing the workflow for everything from everyday assets to pivotal projects including minisites, banners, mobile campaigns, static pages, promotions, and full site redesign projects. Interactive project managers lead weekly meetings and creative reviews, work with the content management systems and correct and assess feedback between teams; these interactive managers are the conductors of projects and ensure they come to life.
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